Scope Change Capture
4
discussions evidencing this problem
A lightweight system that captures out-of-scope work requests, routes them to the client's authorized approver, and auto-generates a change order—removing friction and preventing unbilled work from accumulating.
4×
discussions evidencing this
6
pain statements
4
distinct people
3
communities
What a useful automation would help with
It could help you work out:
- Change order document
- Approval routing record
- Separate invoice line item
Based on original project scope, authorized approver contact, out of scope request details, estimated hours.
Where the evidence comes from
A sample of the discussions behind this problem.
If your retainer margin is below 25%, you have a discovery problem
r/agency
How much free work have you done this month because 'it's just a quick thing'?
r/agency
Customer Dispute
r/smallbusiness
+ 1 more discussion in the complete analysis, with links to each.
Investigate this idea
Use this as a starting point. Narrow the audience or workflow, then check whether the evidence supports your version.
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Sourced from r/agency, r/smallbusiness and r/DigitalMarketing. The complete analysis adds:
- The verbatim excerpts behind every pain statement
- The complete source-discussion list, with links to each
- The full set of capabilities people asked for
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